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Customer Service

We appreciate your business and we're interested in keeping you up to date on all of our product lines and policies. If you have any questions pertaining to our product lines or if you have a service related question, please email us at info@jemmamorris.com.

For wholesale inquiries, please email us at wholesale@jemmamorris.com


Shipping Information

All merchandise is delivered via USPS or UPS and is shipped within one week of order confirmation, provided the item is not backordered. Backordered items will be shipped as items become available.

Large format paintings require specialized shipping. If you are purchasing a painting that is larger than 24 x 24 inches, we will contact you to discuss the shipping rates that are available.

Warranties, Repairs & Returns
Returns for bags and small format (8" X 10") paintings will be accepted within 10 days from delivery date. Please email info@jemmamorris.com prior to returning your handbag and let us know why you are returning the product.

All large and medium format paintings are final sale.

Returns may be sent to:
Jemma Morris Designs (Returns)
9905 Five Oaks Rd.
Fairfax, VA 22031

Please ship the product with delivery confirmation and insurance. Shipping cost is your responsibility. Once a returned bag is received and determined to be in good condition, we will refund the final sale amount less the original shipping cost.


Privacy Policy
Jemma Morris Designs is very conscious about your personal privacy and the security of your information. As such, we make every effort to insure the safest possible shopping experience. We do not sell, trade nor barter information we collect to other companies or services.

If you have any concerns or issues with privacy or security please feel free to contact us at info@jemmamorris.com.




 






















Join us every Saturday
at Eastern Market!


Directions to Eastern Market

 
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